When our AR team offers account recovery solutions to a new client, the first step is a thorough review of every unresolved claim. There may be some that have expired or are not collectable for some other reason, but we find every one that can possibly be recovered and get to work on it.
We aren’t just looking for the “low hanging fruit” in this process. Many HIPAA-compliant billing companies only look for high dollar claims in aging AR, but we know how fast the smaller amounts add up for our clients, so we look at any claim that could still be paid.